When it Absolutely, Positively Has to Be Done by Yesterday

If it’s the holidays, then it’s time for the inevitable last-minute emergency projects from clients, bosses and others who are eager to clear out their outboxes at the expense of others’ inboxes. In honor of the tradition, I whipped this video together a couple of years ago during that 20-minute period when xtra-normal videos were […]

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When You’ve Got Nothing to Say, It’s Best to Say Nothing

SNL producer Lorne Michaels once famously said, “We don’t go on [the air] because we’re ready, we go on because it’s 11:30.” I cited that in my book as a lesson for business: big public events drive accountability. Too often it’s easy to let deadlines slide, but when you’re standing up in front of shareholders […]

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Stupid Holiday Tricks

It’s human nature. With a big holiday approaching, you want to clean off your desk, clear out your inbox, attend to all those undone to-dos and leave the office with a clean slate and clear conscience. Of course you don’t always think about the poor chumps downstream whose inboxes are now overflowing with your detritus. […]

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