The news that Jeff Bezos bought the Washington Post was a shock. Almost as shocking was the textbook way he handled the delicate communication to employees. The Post is much more than a newspaper. It’s practically a national institution — one that many...
Chit-chat, jibber-jabber, blah-blah-blah. Many of us feel awkward making so-called “small talk.” I know I do. Mitt Romney clearly does. It seems like an inescapable part of getting along in life, in the workplace, and at networking events. But it...